The House Nameplate Company
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Fantastic help from customer service, Chloe Jones went above and beyond with my pedantic questions to make sure our sign was exactly how we wanted, very helpful! The sign arrived today and the quality & craft is fantastic. Thanks guys, what a great team! 100% recommend.
5 місяця потому
The House Name Plate Company provides excellent products and services. All staff are courteous and professional. I certainly recommend this Company.
7 місяця потому
My beautifully sign written steel post box had a buckled lid, leaving a gap through which rain could enter. When explained to The House Name Plate Co. There were no excuses, just a request for order number and address details to be confirmed, following which a perfect replacement arrived within a few days. A much appreciated, fantastic service.
8 місяця потому
My house number plate arrived quickly and was lovely except it had been damaged in transit. I contacted the House Number Plate Company and they sent a replacement immediately. Excellent service and nice product.
8 місяця потому
The House Name Plate Company has exceeded my expectations, from the first point of contact with Hayley all of my concerns were addressed promptly. The quality of the signage matches the high quality finish I expected. All care and patience was put into the work and it was sincerely appreciated. The superior craftsmanship and caring sales team were a pleasure to work with and are truly inline with the high end vision and values of my company. The aftercare service is second to none Thank-you
9 місяця потому
Absolutely outstanding customer service, my emails were answered almost immediately and my item, which I needed urgently, was dispatched within a couple of days, with next day delivery. Everyone was super helpful. I ordered a headstone for my dog, it looks even better than I expected. It's a quality piece of workmanship. I can't thank everyone enough.
10 місяця потому
I’m so delighted with my slate housename; I decided to name my house after my late mother Beverley, who lived here through much of her life, and it was therefore important to me that the sign “looked the part!” The name plate turned up, and it was even better than I could have hoped for. Such a high quality product - beautiful craftsmanship, and I am so pleased with it. Thank you so much to your team for all your help. I highly recommend The House Name Plate Company to everyone!
11 місяця потому
Used twice over the last 2 years and very impressed. For the £90 I paid it is unbelievable value. Arrived within 2 weeks really well packaged. Great service and deserve to do well and make a fortune. Well done
більше 1 року потому
Used twice over the last 2 years and very impressed. For the £90 I paid it is unbelievable value. Arrived within 2 weeks really well packaged. Great service and deserve to do well and make a fortune. Well done
більше 1 року потому
Hi I have recently taken delivery of a Memorial Stake for our Dog that we lost a couple of weeks ago. I am writing this to express my appreciation to you all. In particular, I want to express my sincere thanks to Chloe Jones for the way she handled my enquiry. I almost feel that she became a friend. I cannot express my thanks enough for her empathy towards our loss. She was so patient and professional in helping me to create exactly the product we wanted. She was a absolute credit to your company. I am well aware however, that in business, it is a team game, so my thanks also go to the company at large for producing a magnificent memorial for us. The production of the product was top class and exactly to order. I must also mention Packing & Despatch. The packing of the finished product was exemplary and clearly demonstrated the care and attention taken by all at your company, to ensure total customer satisfaction. Once again, thanks and gratitude to all at The HNP Group, for a job extremely well done. Kevin Dennis P.s. I have sent a couple of photos to Chloe of the finished memorial now in our garden, should you be interested.
більше 1 року потому
The statement letter box Excellent quality Excellent customer service. Recommended definitely
майже 2 років потому
There is nothing bad to say about the House Nameplate Company, from first point of contact up until delivery they have been of great help, efficient and professional throughout. I first contacted the company directly through Instagram as the nameplate we had our hearts set on (Premium Smooth Slate house sign 25x25cm) was originally unable to fit our full road name. Not a problem at all, the lovely person at the end of the DM's was brilliant and sent over a draft copy where they had made the text smaller and so allowing the road name to fit on fully. Delivery was quick and within the times stated on their lovely website, which was brilliant and we expected it to be longer due to our amendments. The packaging was exemplary too, a brilliant sturdy bubble wrap pocket meant there was no risk of my new nameplate being damaged by the courier. The videos on the website meant it was a breeze in installing the hidden fixings and then mounting onto our outside wall. The quality of the slate is amazing, natural marks on it give that bespoke feel and the finish of the product is perfect. A huge thank you to The House Nameplate Company and 100% would recommend 👍 (And in the picture I have blurred the main name out for data protection)
майже 2 років потому
There is nothing bad to say about the House Nameplate Company, from first point of contact up until delivery they have been of great help, efficient and professional throughout. I first contacted the company directly through Instagram as the nameplate we had our hearts set on (Premium Smooth Slate house sign 25x25cm) was originally unable to fit our full road name. Not a problem at all, the lovely person at the end of the DM's was brilliant and sent over a draft copy where they had made the text smaller and so allowing the road name to fit on fully. Delivery was quick and within the times stated on their lovely website, which was brilliant and we expected it to be longer due to our amendments. The packaging was exemplary too, a brilliant sturdy bubble wrap pocket meant there was no risk of my new nameplate being damaged by the courier. The videos on the website meant it was a breeze in installing the hidden fixings and then mounting onto our outside wall. The quality of the slate is amazing, natural marks on it give that bespoke feel and the finish of the product is perfect. A huge thank you to The House Nameplate Company and 100% would recommend 👍 (And in the picture I have blurred the main name out for data protection)
майже 2 років потому
Poor customer service. I’ve been waiting two weeks already and been told it’s going to be at least another two weeks. No mention of a month delivery when ordered. Not interested in giving out any compensation or refunds you either have to wait a month or cancel the order. Would No recommend
майже 2 років потому
Good delivery even better packaging and the slate plate was magnificent
близько 2 року потому
Extremely professional service Very helpful and patient
майже 3 років потому
Excellent service..Delivery was on time and as promised the end product looks lovely once installed
майже 3 років потому
I am very pleased with my house name plate and it is reasonably priced. Happy to support a small family business!
майже 3 років потому
Excellent product it looks good the service was great arrived before time would certainly recommend the company
майже 3 років потому
A very professional service, the slate nameplate purchased was of high quality and as advertised. It was delivered ahead of the date offered and was wrapped in safe and secure packaging. Great value for money too. Would highly recommend and would use again. 5*
майже 3 років потому
Ordered a wheelie bin and recycling box store and the delivery was rapid, had it within a working week. Super friendly customer service and had a call to confirm a delivery date that would suit me. Really happy with the workmanship of the product and it arrived pre-made and well packaged. Definitely made the front of our house tidy and more presentable now the bins are out of sight. Would recommend!
близько 3 року потому
Replaced our pet gravestones in the garden, received them within 5-6 days. Excellent craftsmanship and very pleased with items.
близько 3 року потому
The Nameplate Company creates master pieces that can be treasured and appreciated for a lifetime. The craftsmanship and customisation has care and attention to every last detail. The staff are an absolute credit to the company and give the best customer service I have ever experienced in my lifetime. I cannot express enough how much I would recommend this company..thank you for creating something meaningful, it is an absolute treasure.
більше 3 року потому
The Nameplate Company creates master pieces that can be treasured and appreciated for a lifetime. The craftsmanship and customisation has care and attention to every last detail. The staff are an absolute credit to the company and give the best customer service I have ever experienced in my lifetime. I cannot express enough how much I would recommend this company..thank you for creating something meaningful, it is an absolute treasure.
більше 3 року потому
The Couriers were terrible but the once I called the Company, they quickly, politely and efficiently resolved the issue and had the item to us in no time.
більше 3 року потому
Had a small issue with my log unit as it had been dropped by the courier, I cant believe how fast and polite this company was in apologizing for the inconvenience and replacing the item as well as having the old item returned to them. Fabulous company, i will be using again d would recommend using them, communication second to none as well 5 stars for me with these people
більше 3 року потому
My item was delivered sooner than stated but there was a slight problem with it.  I telephoned the sender to report the issue,  they dealt with the call very quickly,  courteously and efficiently. No quibbles they sent a replacement item which arrived the next day.  I prefer to judge a company by how they react when things don't run smoothly - they excelled,  thank you.  The letter cage itself was easy to fit and I think will be perfect to catch my post.  Do bear in mind that your door may not open as far with this fitted.  Good quality item and great customer service.  Wouldn't hesitate to buy again or recommend to friends.  Thank you
близько 4 року потому
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