Woodland Creek
edit edit in admin вимагає огляд Новий проект

Проекти

Новий проект
адреса
PO Box 2048
49646 Kalkaska
США
+1-2316689125 www.woodlandcreekfurniture.com

Відгуки

Do not do business with Woodland Creek Furniture. My personal experience: We ordered a dining table, coffee table, and end table on 3/23/2023 and paid in full at the time of purchase. The estimated lead time on each item was 12-14 weeks. I phoned them in May inquiring about an update. I was given an estimated completion of 6/28/2023 with an additional crating and shipping time of 10-14 days. This window came and went with zero correspondence from Woodland Creek, and I inquired again about an update in the third week of July. I was told that the coffee table and end table were finished, but there was an issue during the quality check of the dining room table and that it had to be sent back to the builder to fix an epoxy issue. I received no update or correspondence at all and reached back out to them on 8/7/2023. I was told and I quote "Your order will be completed tomorrow and will ship in 7-10 business days." After receiving zero correspondence, updates, shipping notifications, etc. again, I contacted them again on 8/21/2023. I was told that the same defect was found during the quality check and that in addition that, the table top had warped, quote, "into the shape of a taco" and that a new table top would have to be made with an estimated lead time of three weeks. I was offered a discount of $360. I was not satisfied with this and the discount offer was increased to $540. After discussing this with my wife, I canceled the entire order. Then received a phone call from a warehouse manager apologizing. He offered me free white glove delivery, and the $540 discount, and guaranteed that it would ship the following Friday if I kept the order. We accepted the offer and waited. Friday came and went and I contacted them today for an update. I was informed that the entire order was canceled, with no explanation why, and no one had contacted me to tell me this. Do not trust this company, buy furniture elsewhere.
7 місяця потому
We bought a couple of bedroom sets from Woodland Creek about 10-12 years ago and we were very happy with it so when we needed another bedroom set we went back. Unfortunately our experience this time wasn’t as good. First don’t let them fool you that the stuff is made in Michigan by craftsman. It’s made in Indonesia. We found out after waiting for 16 weeks for delivery and we’re told it was delayed on the boat. Second communication on delivery was poor at best. A 70 year old man on a FedEx truck showed up with no tailgate lift to get it off the truck. Fortunately, we paid some workers building a new house on our street who had a skid steer to unload it from the truck. When we inquired about white glove delivery we were told it was “very expensive”. We didn’t ask if it was expensive. We asked if it was available. After my 24 year old daughter and myself uncrated, unwrapped and carried it up to the second floor of our lake house we found that the screw holes on the center support for the mattress didn’t line up. We turned it around in the other direction and it was still no bueno. We like the style of the furniture but for the price I was hoping it was made in America by craftsman like they lead you to believe and that the quality was a little better. I don’t know if the company has gone downhill or if it is just the state of the country post pandemic. It seems like no one can find good help anymore.
5 місяця потому
We were looking for a rustic looking King Size bed that would match our current furniture and we found it at Woodland Creek Furniture. The quality of the bed is fantastic and is something that will be enjoyed for years to come. Highly recommend this company.
близько 1 року потому